Effective Date: 16 Aug, 2025
At Power Management, we strive to provide the highest quality engineering products and services. This Refund & Return Policy outlines the terms under which returns, refunds, and exchanges are accepted.
1. Eligibility for Return/Refund
You may request a return or refund if:
- The product is defective or damaged upon delivery.
- The wrong product was delivered.
- The service provided does not match the agreed scope or specifications.
2. Timeframe for Requests
- All refund or return requests must be submitted within 7 days of delivery or completion of service.
3. Non-Returnable Items
The following items are not eligible for return or refund:
- Customized or special-order products.
- Used or installed equipment (unless proven defective).
- Services that have already been fully delivered and approved.
4. Process for Returns/Refunds
- Contact our support team via [[email protected]] or [+92 300 4827675].
- Provide proof of purchase and a detailed reason for your request.
- Our team will review your request and, if approved, provide return shipping instructions or initiate a refund.
5. Refund Method
- Approved refunds will be issued via the original payment method within 7–14 business days after approval.
6. Shipping Costs
- If the return is due to our error (wrong or defective product), we will cover the return shipping cost.
- If the return is due to customer preference, shipping charges are non-refundable.
7. Contact Us
If you have any questions regarding this Refund & Return Policy, please contact:
Email: [email protected]
Phone: +92 300 4827675